It takes a special kind of person to work at Shangri-La: someone with an eye for details and the skills to perform; someone with an attitude to deliver and a passion to delight. Are you Shangri-La?

We are diverse, warm and caring, but also demanding, dynamic and innovative. As with every property in the group, Shangri-La Hotel, Ulaanbaatar will operate on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service at this luxury hotel embodies the core values of respect, helpfulness, courtesy, sincerity and humility. These qualities have been the cornerstone of Shangri-La's success.

We are currently seeking for a Service Associate – Female Security Officer /CCTV Operator to join our Security team.

Under the guidance and supervision of the Security Manager – you are responsible for
assisting the Security Manager and the team to ensure the safety and security of all internal and external hotel guests. You will be surrounded by a team of security officers and supervisors and to ensure that you protect the property against theft, vandalism and crime.

Key Responsibilities: 

Preserve and maintain a highly organized and methodical administrative and archived system for all security and safety related documentation.

Conduct departmental administrative duties to a high standard maintain a clean and presentable Security Control Room/Security Office at all times

Maintain the highest levels of security, safety and guest service standards throughout the tour of duty for all Hotel. Guests , patrons, visitors and Hotel Employees in accordance with established Hotel policies and law.

Experience and skill required 

• At least 1-2 year experience in a similar position in 5* hotel/ hospitality industry or Diploma in any Safety & Security Professional courses or army background
• Preferably with knowledge in investigation and good observation skills or background in Law
• Preferably has knowledge of Integrated Management System OHSAS 18001:2007 - Occupational Health and Safety Management System
• Good communication skills in English & Mongolian languages (oral & written)
• Good computer & organizational skills
• Local candidates only

Attributes:

• Outgoing, People Oriented & Team Builder

• Team player & open minded

• Anticipative, Proactive,Motivator with a “Can Do Attitude”

• Multi-skilled and Job Rotation

• Critical thinking

• Attention to detail
• Quality driven