PRIMARY RESPONSIBILITIES

• People - To provide a positive “employee life cycle” for all staff members during their tenure with Hard
• Guest Experience - To provide an authentic experience that “rocks” for Hard Rock guests by planning and executing irreverent events that represent Hard Rock’s ability to meet a wide range of guest needs and
• Profit - To source, book, and execute events that are profitable to Hard Rock and experiential to the guest ensuring their repeat
• Sales - To grow the business by using innovative sales and marketing concepts
• Coordinate operations between
• Teach/coach and document employees who fail to meet standards to maintain a high quality
• Present a professional image to employees, guests, clients, owners and
• Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future
• Build business/market share by thinking of new ways to promote company and by participating in local events to increase sales and
• Develop and maintain positive relationships with in the business and
• Spearhead annual philanthropic
• Work as a team, helping all employees to complete the required activities that ensure we blow away Guest

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human
• Proven track record of making high quality decisions and the ability to make complex
• Applicable sales tracking software experience is
• Applicable standard of education is

SKILLS

• Strong leadership behaviors coupled with the technical skill set to drive the business toward
• The interpersonal savvy to create successful business partnerships where the art of negotiating is
• The ability to be innovative and creative while at times dealing with
• Strong presentation and written communication
• Adherence to health/safety, food safety and alcohol consumption
• Must possess strong communication and listening skills, excellent speaking, reading and
• Comprehend and use technical or professional language, either written or spoken, to communicate complex
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the
• Multiple language abilities a plus, fluency in English