• Develop, plan, and schedule comprehensive training programs for Lexus staffs
• Assist with daily operational support at dealers
• Conduct training sessions focused on establishing Lexus quality in customer care
• Identify and clarify operational issues, providing advice and support for countermeasures
• Lead initiatives to enhance customer care activities at dealers
• Promote and ensure adherence to the Lexus Brand Philosophy among customers and within the market
• Monitor and maintain Lexus quality performance metrics for dealers
• Provide translation services for business meetings, conferences, and related events
• Ensure effective Customer Relationship Management practices are implemented

• Bachelor’s degree in a relevant field
• Exceptional communication skill in Mongolian, both verbal and written
• Proficiency in Japanese and communicative English
• Minimum of 3 years’ experience in training and development/hospitality industry
• Ability to research and acquire knowledge in new areas as needed
• Potential to develop data analysis skills.

At Toyota Sales Mongolia, we offer a comprehensive benefits package designed to support our employees well-being and career growth.

• Private Health Insurance: Includes medical, dental, and vision coverage for employees and their spouses.
• Training Support: Towards professional skills, personal skills, and language skills.
• Mental Health Support: Financial support to promote the well-being of our employees.
• Monthly Meal and Commuting Allowance