• Attend security briefings facilitated by the Security department.
• Perform administrative tasks, including filing and photocopying documents.
• Answer calls and redirect when necessary.
• Arrange meetings and appointments.
• Prepare memos and forms and follow up on implementations.
• Check office supplies and make orders accordingly.
• Assist in completing monthly Security Audit required by the Shangri-La Group.
• Prepare presentations and reports when needed.
• Write emails and send to related colleagues based on the content.
• Perform verbal or written translations when needed and where applicable.
• Ensure that the Security Team on duty is handling matters related to the safety and security of the property.
• Communicate with co-workers, management, residents, tenants, vendors, and all outside contacts in a courteous and professional manner.

Responds to Emergencies in a manner defined in Company procedures

• University degree
• Proficiency in English (written and spoken).

• Excellent organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.

• Effective interpersonal skills.
• Customer Service Orientation.

• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.

Under the general direction of the Security Manager, the Security Secretary is responsible for the coordination, planning, organization, maintenance, and supervision of all aspects of operations in the Security Department for the security and safety of its property, employees, and guest.